Zenclip Terms & Conditions

​

Effective Date: 23/04/2025

​

Welcome to Zenclip! Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our website (https://www.zenclip.store) operated by Zenclip ("us", "we", or "our"). By accessing or using the site, you agree to be bound by these Terms.

​

1. Company Information Zenclip is an ecommerce business registered in Australia. These terms are governed in accordance with the laws of New South Wales (NSW), Australia.

​

2. Product Use Disclaimer Zenclip is a wearable acupressure clip intended to promote general wellness. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider if you have medical concerns or conditions. Individual results may vary. Zenclip should not be used as a substitute for professional medical advice or prescribed treatments.

​

3. Orders & Payment All prices are listed in AUD unless otherwise stated. We reserve the right to cancel or refuse any order at our sole discretion. We accept payment through secure third-party payment processors such as Stripe and PayPal. Your payment information is never stored on our servers.

​

4. Shipping & Delivery We aim to dispatch orders within 1–3 business days. Shipping times typically range from 7 to 20 business days depending on location and carrier delays.

Please ensure your shipping details are accurate. We are not responsible for lost or delayed packages due to incorrect address input.

​

5. Returns & Refunds We offer returns on defective or damaged items only. To request a return or refund, please contact us within 7 days of delivery at zenclipstore@gmail.com. Items must be returned unused and in original packaging. We do not offer refunds for change of mind or normal wear and tear.

​

6. Intellectual Property All content on this site — including text, logos, images, videos, and graphics — is the property of Zenclip and is protected by copyright and trademark laws. You may not reproduce, distribute, or commercially exploit any content without express written permission.

​

7. Limitation of Liability To the fullest extent permitted by law, Zenclip shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our product or website.

​

8. Privacy Policy Your privacy is important to us. We collect personal information such as name, email, shipping address, and payment details for the purpose of processing orders, providing support, and marketing (only if you opt-in). We do not sell or rent your data. Data is stored securely and only shared with trusted service providers required to fulfill your order. If you have questions about your data or wish to opt-out of marketing emails, contact us at zenclipstore@gmail.com

​

9. Refund Policy We only offer refunds for items that arrive defective or damaged. If this applies, please contact us within 7 days of delivery with a description and photo of the issue. If approved, your refund will be processed back to your original payment method within 5–10 business days. Shipping costs are non-refundable. We do not accept returns for change of mind

.

10. Shipping Information Orders are processed within 1–3 business days. Standard shipping timeframes are 7–20 business days depending on your location. You will receive a tracking number once your order is shipped. Delivery times may vary due to customs or carrier delays. Please double-check your address before placing your order.

​

11. Contact Information For questions, feedback, or support, please contact us at: Email: zenclipstore@gmail.com
Response Time: Typically within 24–48 business hours

​

Zenclip reserves the right to modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

​